AFFORDABLE CONNECTIVITY PROGRAM SUPPORT CENTER
AFFORDABLE CONNECTIVITY PROGRAM
Provides a discount of up to $30 per month toward internet service and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. This program replaced the Emergency Broadband Benefit program (EBB) on December 31, 2021.
Confidential Address
Eligibility: A household is eligible if a member of the household meets at least one of the criteria below:
-Has an income that is at or below 200% of the federal poverty guidelines;
-Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
-Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
-Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
-Received a Federal Pell Grant during the current award year; or
-Meets the eligibility criteria for a participating provider's existing low-income program
Hours: Website: 24 hours per day / 7 days per week
Support Center: 7 days per week 6am-6pm
Phone/FAX Numbers
  • (877) 384-2575 Main phone
  • (877) 384-2575 ACP Support Center
Email Address: ACPSupport@usac.org
INTAKE PROCEDURE: Visit website to apply online or print out a mail-in application. Then contact your preferred participating provider to have the discount applied to your bill.
Call Support Center for questions about eligibility and application status.
FEES: Internet Service: Fees vary by provider
Laptop, desktop computer, or tablet: Contribution of more than $10 and less than $50 toward the purchase price
DOCUMENTS: Proof of identity, proof of address, and proof of income, substantial loss of income, or of qualifying benefits program
LANGUAGES: English, Spanish
AREA SERVED: Nationwide
SITE HOURS: 24 hours per day / 7 days per week
Services:
  • Computer Distribution Programs
  • Discounted Internet Service
  • Discounted Internet Service * Native American Community
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AFFORDABLE CONNECTIVITY PROGRAM SUPPORT CENTER