Health-related services are non-covered services that are offered as a supplement to covered benefits under Oregon’s Medicaid State Plan (OHP) to improve care delivery and overall member and community health and well-being. Health-related services must meet requirements for activities that improve health care quality or expenditures related to health information technology. Health-related services, also known as "flex funds," must show a positive health outcome as related to a current diagnosis and treatment plan.

Health-related services vary by an individual's Community Care Organization (CCO), and may include:
-Helping a person get a cell phone if having one will give them better access to their providers
-Transit passes for members who need transportation for health-related needs beyond covered appointments
-Buying an air conditioner for a person whose health is affected by heat in their home
-Vouchers for a yoga studio for a person whose back pain will be helped by an exercise class
-Preventing electricity shutoff to maintain service to medical equipment
-A class on cooking healthy meals for a person with diabetes
-Assistance with finding housing, move-in costs, and maintaining housing if doing so will improve health conditions

Health-related services is a broad term, but for a service or item to be provided to an individual member, the CCO may call it flexible services or flexible funds. Health-related services are NOT an option for OHP open card non-CCO members.
Flex funds are limited, not immediate, not guaranteed, or continuously available, and individuals may not qualify.
Confidential Address
Eligibility: Current Medicaid recipients (OHP members) enrolled with a CCO.

In some cases, Medicaid members who are at the highest risk for heat-related illness may qualify to receive air conditioners or other related resources through Health-Related Services. This includes members with conditions such as heart disease, mental illness, respiratory illness, and other conditions.
Hours: Varies by provider
INTAKE PROCEDURE: Contact your CCO's customer service line or reach out to your primary care team for more information.
FEES: None
DOCUMENTS: Flexible Services Funding Request Form, Diagnosis and Treatment Plan
AREA SERVED: State of Oregon
  • Air Conditioners * Medicaid Recipients
  • Cooking Classes * Medicaid Recipients
  • Electric Service Payment Assistance * Medicaid Recipients
  • Fitness Equipment and Accessories * Medicaid Recipients
  • Furniture * Medicaid Recipients
  • Health Related Temporary Housing * Medicaid Recipients
  • Homeless Motel Vouchers * Medicaid Recipients
  • Housing Search Assistance * Medicaid Recipients
  • Mobile Devices * Medicaid Recipients
  • Moving Expense Assistance * Medicaid Recipients
  • Rent Payment Assistance * Medicaid Recipients
  • Rental Deposit Assistance * Medicaid Recipients
  • Transportation Passes * Medicaid Recipients
  • Yoga * Medicaid Recipients
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.

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