County Veterans Service Offices (CVSOs) serve as the entry points to understanding the benefits, resources, and entitlements available to veterans, their dependents, and survivors. CVSOs can provide the following:
-Veterans' benefits counseling and claims preparation assistance, as well as advocacy throughout the claims process
-Counseling on federal VA benefits and other state and federal ancillary benefits
-Educational benefit claims assistance
-Assistance for veterans who wish to enroll in health care
-Assistance for requesting military service documents
-Service-connected and non-service-related disability and survivor benefits
-Burial benefits
-Information about veteran home loans
-Oregon Veterans' Home Conservatorship services, including total estate management for eligible individuals who are legally determined to be "protected persons" under Oregon law
-Speaking engagements about Veterans' benefits
1036 SE Douglas Avenue
Room 7/8
Roseburg, OR 97470
Eligibility: Veterans, their immediate family members (spouse or un-remarried surviving spouse, child, or stepchild). If a Veteran's discharge is Less than Honorable please email or call for paperwork, guidelines, assistance or referral about Discharge Review or upgrade.
Hours: Office Hours: Monday-Thursday 9am-4pm
Walk ins: Wednesday 9am-11am and 1:30pm-4pm

Phone/FAX Numbers
  • (541) 440-4219 Main phone
  • (541) 440-4219 Main phone
Email Address:
FEES: None
INTAKE PROCEDURE: Walk in, call, or email for more information
DOCUMENTS: Discharge document (DD214 or WGO form or NGB form) is required by VA for new claims. If this record is not available the VSO may assist in obtaining one from National Personnel Records Center in St. Louis MO or Veteran can visit to obtain a copy online, or if the Veteran ever recorded discharge documents at the County Clerk office, the Clerk can provide a copy. If additional documents are required the VSO will inform the Veteran.
AREA SERVED: Douglas County
SITE HOURS: Monday-Thursday 9am-4pm
TRAVEL/LOCATION INFORMATION: Located on the Basement Level of the courthouse. Entrance is on the west side of the courthouse (City Hall side).

Outreach Sites: Reedsport. Call to schedule appointment for these locations.
  • Benefits Assistance * Veteran/Military Personnel Issues
  • Burial Benefits * Veteran/Military Personnel Issues
  • General Health Insurance Information/Counseling * Veteran/Military Personnel Issues
  • Military Records
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.