IRCO AFRICA HOUSE
CITY OF PORTLAND WATER DISCOUNT PROGRAM
Provides a discount on water and sewer/storm water bills. Discount depends on type of account and monthly household income. The bill discount is a discount on every sewer, stormwater, and water bill you receive. Can qualify for the program if you meet income guidelines and have a single-family residential account.
709 NE 102nd Avenue
Portland, OR 97220
Eligibility: City of Portland Water single-family residential accounts. Customers with an outstanding balance are still eligible to apply.

For 60% MFI discount, monthly household income must not exceed: (Valid until July 2023)
1 person: $3730
2 people: $4260
3 people: $4795
4 people: $5325
5 people: $5753
6 people: $6207
7 people: $6605
8 people: $7030
Add $425 for each additional person

For 30% MFI discount, monthly household income must not exceed: (Valid until July 2023)
1 person: $1865
2 people: $2130
3 people: $2398
4 people: $2663
5 people: $2876
6 people: $3104
7 people: $3303
8 people: $3515
Add $212 for each additional person
Hours: Monday-Friday 8:30am-noon
Phone/FAX Numbers
  • (503) 235-9396 Water Discount Information Line
COVID-19 INFORMATION: Due to COVID-19, offices are closed to the public. Services are available remotely, including interpretation and translation services. Contact the agency for additional information.
INTAKE PROCEDURE: Walk in or call for more information
FEES: None
DOCUMENTS: -ID cards for everyone in the household age 18 and older
-Social Security cards for everyone in the household
-Proof of income for last 30 days for everyone in the household who works/receives income (if paid on the day of intake, bring check; no bank statements accepted). If self-employed, bring in past 3 months of income. If any adult does not receive income, must walk into office to sign a Declaration of Personal Income. Proof of TANF, child support, or unemployment, if applicable.
-If receiving SSD or SSI, bring Social Security Administration award letter from 2018
-Current utility bill
LANGUAGES: English, interpretation by arrangement. IRCO has language resources available to ensure that clients can speak with someone in their own language for all programs.
AREA SERVED: City of Portland
SITE HOURS: Monday-Friday 9am-5pm
Services:
  • Discounted Sewer Service
  • Discounted Water Service
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IRCO AFRICA HOUSE