OREGON DEPARTMENT OF CONSUMER AND BUSINESS SERVICES DIVISION OF FINANCIAL REGULATION
CONSUMER FINANCIAL SERVICES INFORMATION
Consumer advocates provide information on a variety of consumer financial services issues, including:
-Managing finances: Tips for managing finances, getting out of debt, and learning about state-chartered banks and credit unions
-Protecting finances: Tips for avoiding investment fraud, protecting one's identity, and getting help with collections or repossessions
-Loans and debt help: Information about personal loans, building credit, and resources for preventing or managing a foreclosure
-Securities and investments: Information about investing and help choosing a financial professional
-Student loan servicing: Student loan ombudsman receives, reviews, and attempts to resolve complaints from student loan borrowers, provides borrowers information about rights and responsibilities, and directs them to resources
350 Winter Street NE
Salem, OR 97301
Eligibility: Unrestricted
Hours: Monday-Friday 8am-5pm
Phone/FAX Numbers
  • (888) 877-4894 Toll-free
  • (503) 378-4140 Main phone Salem
Email Address: dfr.financialserviceshelp@oregon.gov
INTAKE PROCEDURE: Call, email, or visit website for more information
FEES: None
DOCUMENTS: None
LANGUAGES: English, Spanish
AREA SERVED: State of Oregon
Services:
  • Financial Literacy Training
  • Mortgage Delinquency and Default Counseling
  • Student Financial Aid
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OREGON DEPARTMENT OF CONSUMER AND BUSINESS SERVICES DIVISION OF FINANCIAL REGULATION