Provides electric, gas, heating fuel, and water payment assistance to qualifying households. The goal of the program is to support historically underserved populations to reduce service disconnections and provide home heating assistance. Bilingual/bi-cultural staff specialize in serving Hispanic/Latino community members.
410 NE 18th Avenue
Portland, OR 97232
Eligibility: 60% of State Median Income for household size (including gross income for all members of household ages 18 and older).
Certain kinds of energy assistance may have additional requirements, including age restrictions and the need for a Social Security number.
Hours: Not accepting appointments
Phone/FAX Numbers
  • (503) 208-2174 Energy Line
Email Address: [email protected]
INTAKE PROCEDURE: Call when line is open
FEES: None
DOCUMENTS: -Photo ID for all persons in the home age 18 or older
-Social Security cards for anyone in the home who has one
-Current utility bill
Proof of address
-Income verification, such as a 30 day pay stub, Social Security benefits, TANF, pension, child support, unemployment etc.
LANGUAGES: English, Spanish
AREA SERVED: Multnomah County
SITE HOURS: Monday-Friday 9am-5pm
  • Electric Service Payment Assistance
  • Electric Service Payment Assistance * Hispanic/Latino Community
  • Gas Service Payment Assistance
  • Gas Service Payment Assistance * Hispanic/Latino Community
  • Heating Fuel Payment Assistance
  • Heating Fuel Payment Assistance * Hispanic/Latino Community
  • Water Service Payment Assistance
  • Water Service Payment Assistance * Hispanic/Latino Community
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