Our Phone Lines

Information & Referral

DIAL 2-1-1

Most phone lines open 8am-8pm Monday through Friday.

From your office or cell phone, or if 2-1-1 is not yet available in your area, you can also dial:

• Multnomah and Washington County 
  503-222-5555
• Clackamas County
  503-655-8861
• Clark County
  360-694-8899
• Cowlitz, Skamania and Wahkiakum Counties
  1-877-501-0252

211info provides Information & Referral services for callers from Northwest Oregon and Southwest Washington. 211info will connect you with appropriate and available referrals to find the help you need.

Oregon SafeNet (Oregon only)

1-800-SAFENET (723-3638)

Phone Line open Monday-Friday 8am-8pm

SafeNet offers information and referral to state-wide programs that touch the lives of women and children. Referrals include: Oregon Health Plan, Food Stamps, immunizations prenatal care, WIC and nutrition programs.

Housing Connections

Dial 2-1-1 or 503-802-8562

Housing Connections is a website with available, affordable and accessible housing for the Portland/Vancouver Metro area. 211info provides phone support for callers without Internet access.

Winter Shelter (November-March: Multnomah County ONLY)

503-721-1500

211info coordinates bed space information and availability for several private, nonprofit and church-based family shelters. Homeless families in Multnomah County may call the Winter Shelter line November 1-March 30.

Phone Lines open  November-March