Our History

211info was originally formed in 1978 as Metro Crisis Intervention Services, operating a crisis and suicide hotline. In 1997 the organization shifted its focus to providing information and referral phone services under the name Guide Line, Inc. funded largely by the United Way of the Columbia Willamette. 211info was formed in 2003 as a result of United Way funding efforts, the advent of the three digit dialing code, and the partnership of basic I&R programs from local counties.